Director of Operations

Director of Operations

Horizon Dental | Eastgate Dental | Canham & Co.

Location: Regina, Saskatchewan

Employment Type: Full-time, Permanent

Salary: $120,000–$170,000 annually, based on experience and qualifications

Anticipated Start: January 2027

submissions: chadcanham10@outlook.com

About Our Organization

We are an established and growing dental organization in Regina, Saskatchewan, consisting of Horizon Dental, Eastgate Dental, and our newest practice, Canham & Co., opening in 2027.

With two well-established practices and a third location preparing to open, our organization is entering an exciting new chapter of growth and development.

Our vision is to build exceptional dental practices recognized for outstanding patient care, strong leadership, operational excellence, and a positive workplace culture.

Our ambition is not simply to become bigger. It is to become better.

We believe exceptional businesses are built through outstanding people, strong leadership, efficient systems, and a culture where employees feel supported, valued, and empowered to succeed.

We are seeking an experienced, motivated, and people-focused Director of Operations to help lead our organization into its next chapter.

The Opportunity

This is not a traditional dental office management position.

We are looking for an accomplished business leader who wants to take ownership of operations across a multi-location organization, develop high-performing teams, and work directly with ownership to shape the future of the business.

Reporting directly to ownership, the Director of Operations will have meaningful responsibility for organizational performance, employee development, operational systems, and strategic execution.

The successful candidate will be a confident, approachable leader who combines strong business acumen with emotional intelligence, sound judgment, and a genuine passion for developing people.

We value leaders who take initiative, follow through on commitments, solve problems independently, and bring out the best in those around them.

Previous dental experience is not required. We recognize that exceptional leadership skills are transferable across industries.

Key Responsibilities

People & Leadership

• Lead, mentor, and support employees across multiple clinic locations.
• Oversee recruitment, onboarding, performance management, and employee development.
• Foster a positive, accountable, and collaborative workplace culture.
• Develop internal leaders and establish effective communication systems.
• Navigate workplace challenges with professionalism, empathy, and sound judgment.
• Create an environment where employees feel supported while maintaining high standards of performance.

Operations & Organizational Excellence

• Oversee day-to-day business operations across all clinic locations.
• Identify opportunities to improve scheduling, workflows, efficiency, and patient experience.
• Develop and implement consistent operational systems and procedures.
• Coordinate staffing, resources, and operational priorities.
• Establish clear performance indicators and accountability structures.
• Lead organizational initiatives from planning through implementation and follow-up.

Financial & Business Performance

• Monitor clinic production, collections, expenses, and operational performance.
• Collaborate with ownership and financial professionals on budgeting, reporting, and profitability.
• Identify opportunities for sustainable business growth and improved efficiency.
• Use financial and operational data to support informed decision-making.
• Balance financial performance with employee satisfaction and exceptional patient care.

Strategy & Long-Term Growth

• Work directly with ownership to develop and execute organizational priorities.
• Support the successful opening and integration of Canham & Co.
• Build effective systems that support a growing, increasingly sophisticated organization.
• Develop leadership structures that empower teams and strengthen operational independence.
• Contribute to the long-term strategic direction and continued success of the organization.

Who We’re Looking For

We are seeking a proven leader with the ability to manage people, operations, and business performance in a complex, fast-paced environment.

Ideal qualifications include:

• Significant experience in operations management, general management, or senior business leadership.
• Demonstrated success leading teams, developing employees, and building strong workplace cultures.
• Experience overseeing multiple departments, teams, or business locations.
• Strong financial literacy, including budgeting, operational metrics, and business performance.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Strong organizational abilities, accountability, and attention to detail.
• The ability to think strategically while remaining engaged in day-to-day operations.
• Confidence making decisions, taking initiative, and managing competing priorities.
• A collaborative leadership style with a genuine interest in developing people.

Experience in healthcare, dentistry, hospitality, automotive, retail, professional services, or other operationally complex industries would be considered an asset.

We are more interested in finding the right leader than someone with previous dental industry experience.

Compensation & Benefits

We believe attracting exceptional leadership requires a competitive compensation package and meaningful opportunities for long-term professional and financial growth.

We offer:

• Annual base salary of $120,000–$170,000, based on experience and qualifications.
• Five weeks of paid vacation.
• Enrollment in our standard employee benefits plan.
• Planned introduction of an employer-supported retirement savings or pension program, with the structure and contribution details to be determined.
• Annual compensation reviews based on individual performance, organizational growth, and business results.
• Long-term opportunities for salary progression and performance-based incentives.
• Professional development and ongoing support from ownership.
• Meaningful leadership responsibility, autonomy, and decision-making authority.
• The opportunity to help shape the future of an established and growing organization.

Join our team:

We are looking for an experienced leader who is passionate about developing people, improving business performance, and making a meaningful impact on an organization’s future.

If this opportunity aligns with your experience and career aspirations, we would welcome your application.

How to Apply

Please submit your resume and a brief cover letter outlining your leadership experience, key accomplishments, and what interests you about this opportunity.

Submissions sent directly to: chadcanham10@outlook.com

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Pay: $120,000.00-$170,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Application question(s):

• How many years of management or leadership experience do you have?
• Have you managed a team of 20 or more employees?
• Do you have experience overseeing multiple locations or departments?
• Are you comfortable working on-site in Regina, Saskatchewan?

Work Location: In person