CRM Manager – Clean Beauty Brand
We are looking for a CRM Manager to oversee customer journeys across email, SMS, loyalty programs, and retargeting. Your role will be key to nurturing leads and improving retention.
Responsibilities:
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Map customer lifecycle and design automated workflows
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Oversee list segmentation and data hygiene
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Analyze churn rates, LTV, and engagement metrics
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Integrate campaigns with eCommerce and support systems
You must have hands-on experience with Klaviyo or similar platforms, and a passion for sustainable, clean beauty.